Safety Considerations

At Bendigo Heritage Attractions every effort is made to ensure a safe environment for all of our guests, across all of our sites.

Code of Conduct and Conditions of Entry

Let’s work together to ensure everyone has a positive and memorable experience. We kindly ask that the BHA Code of Conduct and Conditions of Entry are implemented by all participants of your group.

Safety Considerations

The safety of your group is paramount and key to enjoying a fantastic experience. Let’s prepare for a fun, but safe, adventure by taking into account our Safety Considerations

Public Liability Insurance

Bendigo Heritage Attractions’ sites fall under the City of Greater Bendigo’s Public Liability Insurance Policy. Our Certificate of Currency can be downloaded here.

ATAP Accreditation

Bendigo Heritage Attractions is an Australian Tourism Accredited organisation. Ensuring we meet specific criteria and are committed to exceeding your expectations with great customer service and the highest standards of business practice.

Site Plans

What to do in an emergency

Our staff have been trained to manage emergencies. All groups will have a dedicated tour guide, tram driver or tram conductor with them. Please follow the directions of your guide and our staff members in the case of an emergency.